1. Acceptance of Terms
By accessing or using this website or submitting a service request, you agree to these Terms of Service and any service-specific conditions communicated to you before a transaction. If you do not agree, please do not use the service. These terms do not limit rights that cannot lawfully be excluded.
2. Our Services
Lenstax Solutions Pvt. Ltd provides information and enquiry channels relating to scrap collection, material recovery, recycling, scheduled pickups, industrial clearances, and related services. Availability and the precise scope of any service depend on location, material type, operational capacity, and confirmation by our team. Information on the website does not by itself constitute a binding offer to purchase material or provide a service.
3. Eligibility and Accounts
You must be legally capable of entering into a binding transaction. Where you act for a business or another person, you confirm that you are authorised to do so. You agree to provide accurate contact, address, material and account information and to keep any login credentials confidential.
4. Pickup Requests, Estimates and Cancellations
Submitting a booking or enquiry is a request, not a confirmed appointment. We may contact you to verify material, quantity, pickup location, access and timing. Any estimate is indicative unless expressly confirmed in writing; final terms may change after inspection, segregation and weighment. Rescheduling or cancellation should be requested as early as possible. Any applicable charges must be disclosed and agreed before they are imposed.
5. Accepted Materials and Ownership
You confirm that you own the materials offered or have lawful authority to transfer them. You must accurately disclose material type, condition and any contamination or hazardous components. We may decline restricted, unsafe, misdescribed or unlawfully obtained materials. Hazardous waste, batteries, electronic waste and other regulated materials may require separate procedures, documentation and authorised handling partners.
6. Weighment, Grading and Pricing
Where applicable, material value is determined by agreed grading, quantity, condition and weighment procedures. Prices may vary by commodity market conditions, quality, transport requirements and applicable deductions that have been communicated in advance. If there is a disagreement about grading or weight, please raise it before final settlement so the available records can be reviewed.
7. Payments, Invoices and Taxes
Payment method, settlement timing and supporting documents are determined by the confirmed transaction terms. Applicable taxes, withholding, reverse-charge treatment and invoicing requirements will be handled according to relevant law and the actual nature of the transaction. Please provide accurate tax and banking details when requested. Do not share one-time passwords or banking passwords with anyone claiming to represent us.
8. Site Access and Safety
You agree to provide accurate site-access information and to disclose relevant hazards. Industrial dismantling, lifting, cutting, or equipment removal must be separately assessed and agreed, including responsibility for permits, isolation, protective measures and any specialist contractors. We may pause or refuse work where safe or lawful performance cannot be reasonably assured.
9. Acceptable Website Use
You must not submit fraudulent requests, impersonate others, interfere with website security, introduce malicious code, scrape protected data without permission, or use the platform for unlawful transactions. We may restrict access or decline requests where misuse is reasonably suspected, subject to applicable law.
10. Availability and Third-Party Services
We aim to keep the website accurate and available, but maintenance, network interruptions and third-party services may affect access. Links to external websites or service providers are offered for convenience; their own terms and policies may apply. We do not guarantee uninterrupted website operation or the accuracy of third-party content.
11. Intellectual Property
Unless otherwise indicated, the website's branding, layout, text, graphics and original content are owned by or licensed to the relevant rights holder. You may view the site for lawful personal or business evaluation, but may not reproduce or commercially exploit protected content without permission.
12. Warranties and Liability
Website information is provided for general guidance and may be updated. To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising solely from website unavailability or inaccurate information supplied by users. Nothing in these terms excludes liability or statutory remedies that cannot lawfully be excluded, including applicable consumer rights.
13. Privacy and Personal Data
We process personal information associated with enquiries, bookings and transactions as described in our Privacy Policy. Please review that policy for information on collection, use, retention and privacy requests.
14. Changes, Disputes and Applicable Law
We may revise these terms as services or legal requirements change. The updated version will be published on this page. These terms are governed by the applicable laws of India, without overriding any mandatory legal protections or jurisdiction rules. Please contact us first so we can try to resolve service concerns promptly.
15. Contact Us
For questions about these terms or a service transaction, contact Lenstax Solutions Pvt. Ltd at support@revobin.com. Our listed contact address is Bengal Clean-Tech Park, Sector V, Kolkata, WB 700091.